How To Fix A Frozen Roku TV Screen?
Please try to follow the steps below to fix the problem:
Check Your HDMI Cable
An HDMI cable is necessary for any device connected to your TV; it’s what transmits sound and pictures. If you don’t have an HDMI cable (or it isn’t working properly), you won’t be able to connect your streaming device and thus, won’t be able to use your Roku TV. Before you do anything else, check that your cable is plugged in properly and there are no interference sources, like electrical outlets or microwaves. You can try unplugging and plugging back in both ends of your HDMI cable to see if that fixes it. You can also try resetting your TV by turning off the power at its source (i.e., unplugging from the wall) for 30 seconds before turning it back on again. If neither of these options works, contact TCL support with information about your specific issue. This will help them diagnose and resolve it faster.
Reset Your Device
If your Tcl Roku device is frozen and doesn’t respond to your remote, you can hard reset it. Follow these steps: It is important to note that when you reboot your Tcl Roku device, it will wipe out all its settings and return it to factory default.. 1. Hold down both (power) and (OK) buttons on your Tcl Roku remote for about 15 seconds until you see red lights on your remote and then white lights… …This part should talk about – Resetting your Tcl Roku device>… 2. Once you see the white lights, release the (OK) button but continue holding down (power). Wait until your Tcl Roku device turns off before releasing (power). Your Tcl Roku device is now reset to factory defaults.
Unplug And Plug Back In Again
Unplug and plug your Tcl power cable back in again. If you are not able to unplug your Tcl power cable, you can still unplug it by turning off your Tcl power strip or using another outlet. Then, try plugging your Tcl power cable back in. This can unfreeze your Tcl Roku TV screen and help get it working again. Unplug your Tcl power cable from your wall: The easiest way to unplug your Tcl power cable is from a wall socket. You might be unable to reach your wall socket so that may require you to find an alternative route for removing electricity from reaching your device. You should only do so if there is no other option available for getting rid of electricity from around or inside of your device.
Update Your Device Software
If your Roku device is freezing, then you can try updating your device’s software. You can check out their software update page and see if an update is available for your device. If it is, then you need to be sure that you’re connected to Wifi and not connected via Ethernet before updating. Once you have updated your device software, if there are any new features or changes with the software that have been implemented then you should also take some time to go through those new features. Some of these updates may even bring new issues with them, so taking some time to make sure everything is working properly will help alleviate any further issues in the future.
Factory reset your device
If you can’t get your TCL Roku device working after resetting it, try factory resetting it. First, unplug your device and wait for some time before plugging it back in. Next, press and hold both buttons on your remote until you see a message asking if you want to factory reset your device or erase all data. Select Factory Reset with your remote and then Yes with another remote. After that, your device will reboot automatically. Another option is to delete your Netflix account: To delete your Netflix account from your TCL Roku device, first open up Netflix and sign out of any profiles you may have created. Then go into Settings -> My Account -> Sign Out -> Unlink Device.
Conclusion
With some of the information from this post, you should be able to correct the problem with TCL Roku TV freezing by following one of the suggested fixes. If it continues to freeze, you can contact Roku for help. You may also want to reboot your television if it has been off for a while or call TCL Roku TV support, by checking for their contact on their official website. We hope that we have helped you figure out how to get rid of the TCL Roku tv frozen screen problems and we wish you luck on your journey as a user!.
