If you’re an iPhone user and using Apple Music service for a while or you’ve subscribed to the Apple Music then you can use the whole app freely. It offers streaming services, online songs, radio, and more. However, some times the Apple Music app can’t work properly. If you’re also facing similar kind of issues, check the troubleshooting guide on How to fix Apple Music that is not working on iPhone 11, 11 Pro, and 11 Pro Max.
First of all, if you don’t want to pay any Apple Music service charge, you can use it for free by listening to local songs that you need to sync with iTunes on the library. Otherwise, if you want to use the whole app and its services, then you have to subscribe or register to the Apple Music on your iPhone. So, check out the Apple ID credentials, Apple Subscription, internet connectivity, and more.
Steps to fix Apple Music that is not working on iPhone 11, 11 Pro, and 11 Pro Max
There are some of the possible workarounds that you should perform on your device in order to fix the Apple Music issue. Either that can be a software glitch or the Music app needs to be updated or anything else. Now, without wasting more time, let’s jump into the steps below.
1. Check and Manage Apple Music Subscriptions
- Go to the device Settings > Tap on your profile name > select iTunes & App Store.
- Tap on the Apple ID > Tap on the Apple ID (email address) > View Apple ID.
- If prompted, enter the passcode and proceed.
- Tap on Subscriptions.
- Choose your Apple Music subscription.
Now, if you see that the subscription is already active, then proceed to the next solution.
2. Enable iCloud Music Library and Reboot your device
The iCloud Music Library allows you to access all the music files in your library from Apple Music. So, this feature needs to be turned on on your iPhone. In order to do that:
- Tap on the iPhone Settings menu > Tap on Music > Turn on the iCloud Music Library toggle.
- Once done, you will need to restart your handset to change the effects.
- Press and hold the Side/Power button + the Volume Up button simultaneously for a few seconds.
- The Slide to Power off bar will appear and release the buttons.
- Drag the slider and your device will turn off.
- Then long-press the Side/Power button for a few seconds and the Apple logo will appear.
- Release the button and wait for the device to boot into the system.
- Once rebooted, go to the Apple Music app and check again whether it’s working or not.
3. Sign Out/Into iCloud Account to fix Apple Music not working on iPhone 11
- Go to the iPhone Settings > Tap on iCloud.
- Select your iCloud account and then tap on Sign Out.
- Next, restart your iPhone.
- Go to the iCloud account settings again and Sign In with the account.
- Once logged in, go to the Apple Music app again and try checking the issue.
4. Check and Update iOS Version
Some times the pending or outdated software version can also cause lags or stutters on the device. So, it’s better to check for the iOS version and if any update is available, just install it.
- Head over to the device Settings > Tap on General.
- Select Software Update > It will automatically check for the latest firmware version.
- If a new software update is available, just Download and Install it by following the on-screen instructions.
5. Reset Network Settings to fix Apple Music not working on iPhone 11
- Open the Settings menu > General > Reset.
- Select Reset Network Settings.
- If prompted, you have to enter the passcode and proceed to confirm it.
- Once done, reboot your handset.
6. Restore to Factory Default
- Go to the iPhone Settings > General > Reset.
- Tap on Erase All Content and Settings.
- If prompted, enter the passcode and confirm it.
- Your device data and settings will be wiped out completely.
- Finally, your device will reboot automatically and it may take some time to boot.
- Wait for it and you’re done.
- Now, set up your iPhone again and log in with the email account.
That’s it, guys. We hope you’ve found this guide useful. Feel to ask in the comments below for any queries.
